The May 2011 edition of Research & Practice takes a deeper look into student and faculty expectations with regard to feedback and notification of student academic performance.
Over the past four administrations (2003, 2005, 2007, 2009) of the national Noel-Levitz Student Satisfaction Inventory (SSI), students have indicated that they are not notified early enough in the semester when they are not performing well academically. Focus groups were held with students and faculty during fall 2010 and spring 2011 to better understand perceptions regarding this issue.
While both groups agreed that the return of graded work is the most common form of feedback, students and faculty have slightly different expectations when it comes to the time-frame in which graded work should be returned or in which faculty should return student communications. The study finds that listing time and day-of-week parameters for feedback and communication on a course’s syllabus will help to better align expectations.